Shipping policy
Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Shipping & Fulfillment
We ship worldwide. Orders may be fulfilled from different locations depending on product availability, including the United States and other countries.
Estimated Delivery Times
● United States: 7–14 business days
● International: 10–20 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, or weather conditions. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Customs & Duties
International orders may be subject to customs fees or import duties, which are the responsibility of the customer.
Returns & Approvals
Items cannot be returned without prior approval. Please follow our Return & Refund Policy before sending anything back.
Shipping FAQ
Is shipping included in the price?
Yes, we offer free shipping on all orders.
Can I change my delivery address?
Contact us as soon as possible if you need to update your delivery address. Once an order has shipped, the address cannot be changed.
Can I cancel my order?
Orders can only be canceled before shipment. Once shipped, cancellation is no longer possible.
Questions?
For any shipping-related inquiries, contact us at support(at)motorys.com.