Shipping Policy

Order Processing

We aim to process orders as quickly as possible. Most orders are processed the same day or the next business day after payment is confirmed. Orders placed on weekends or holidays are generally processed on the next business day.

Shipping & Fulfillment

We ship worldwide. Orders may be fulfilled from different locations depending on product availability, including the United States and other countries.

Estimated Delivery Times

Estimated delivery times after shipment are:

• Orders shipped within the United States: 1–5 business days
• Orders shipped from outside the United States: 7–12 calendar days

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination, shipping method, customs clearance, carrier delays, weather, and other factors.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Fees

Any applicable shipping fees and free shipping eligibility are displayed at checkout before you complete your purchase.

Shipping Addresses

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

If you need to update your shipping address, contact us as soon as possible. Once an order has shipped, we are unable to change its shipping address.

Customs & Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

Returns & Cancellations

Orders can be canceled only before shipment. If you need to cancel an order, please contact us as soon as possible. Once an order has shipped, it cannot be canceled.

Items cannot be returned without prior approval. Please review our Return & Refund Policy and contact us before sending any item back.

Shipping FAQ

Is shipping included in the price?

Shipping fees, if applicable, are displayed at checkout before you complete your order. Eligible orders may qualify for free shipping under the terms shown at checkout.

Can I change my delivery address?

Please contact us as soon as possible if you need to update your address. Once your order has shipped, the shipping address cannot be changed.

Can I cancel my order?

Orders can only be canceled before shipment. Please contact us as soon as possible to request a cancellation.

How do I track my order?

Once your order ships, you will receive an email with tracking details. You can also check your order status on our Track Order page.

Questions?

For shipping-related inquiries, contact us at support@motorys.com.